Return & Refund Policy

Last updated: August 2026

At Menicare, we stand behind the quality of our products and want every customer to have a positive experience.

We offer a 90-day money-back guarantee from the date your order is delivered. If you are not satisfied with your purchase, you may contact us within 30 days of receiving your order to request a refund.

To be eligible for a refund:

• You must contact our customer support team at hello@menicare.shop within the 90-day period.
• Your request must include your order number and details about your experience with the product.
• Refund requests will be reviewed individually and processed according to the terms of this policy.
• The product must be unopened and remain in its original packaging. We only accept returns and refund requests under our 90-day money-back guarantee if the box and product packaging have not been opened.

Once your refund request is approved, your refund will be processed back to your original payment method. Please allow your payment provider additional time to complete the transaction.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us at hello@menicare.shop as soon as possible with your order details and supporting information.

We will work with you to resolve the issue and ensure you receive the correct solution.

Contact Us

For all return and refund enquiries, please contact:

Email: hello@menicare.shop
Website: Menicare.shop